Faq

Mis-selling in energy contracts involves scenarios where businesses are tied into agreements that aren’t fit for their requirements, often by unclear terms, hidden charges and commissions for the broker.

Indeed, businesses that have fallen prey to mis-sold energy agreements have the right to file claims to reclaim financial losses incurred due to hidden fees that may have been added to the contract.

Businesses can file claims on mis-sold energy contracts dating back as far as 10 years, depending on the specifics surrounding their case.

Original documentation can be beneficial to establish your claim. Any evidence you can provide regarding your case will be beneficial in getting a positive outcome.

The claim process time frame varies, dependent on your case’s complexity and the energy provider’s response. Some claims have been settled in a few months and some will take longer.

Direct Business Energy Claims work on a “no win, no fee” service, and will only charge a fee on successful claims for up to 30% of the amount awarded.

Any business that has been subjected to a mis-sold energy contract or believes the broker’s fees were not highlighted is eligible to make a claim. are expert claim handlers who will investigate on your behalf to establish if hidden broker fees have been added to your energy contract.